@font-face{font-family:'GT Walsheim regular';src:url("/lib/fonts/GTWalsheimRegular.eot?#iefix") format("embedded-opentype"),url("/lib/fonts/GTWalsheimRegular.woff") format("woff"),url("/lib/fonts/GTWalsheimRegular.ttf") format("truetype"),url("/lib/fonts/GTWalsheimRegular.svg#GTWalsheimRegular") format("svg");font-weight:normal;font-style:normal}@font-face{font-family:'GT Walsheim bold';src:url("/lib/fonts/GTWalsheimBold.eot?#iefix") format("embedded-opentype"),url("/lib/fonts/GTWalsheimBold.woff") format("woff"),url("/lib/fonts/GTWalsheimBold.ttf") format("truetype"),url("/lib/fonts/GTWalsheimBold.svg#GTWalsheimBold") format("svg");font-weight:normal;font-style:normal}@font-face{font-family:'Abril';src:url("/lib/fonts/AbrilText-Regular.eot?#iefix") format("embedded-opentype"),url("/lib/fonts/AbrilText-Regular.otf") format("opentype"),url("/lib/fonts/AbrilText-Regular.woff") format("woff"),url("/lib/fonts/AbrilText-Regular.ttf") format("truetype"),url("/lib/fonts/AbrilText-Regular.svg#AbrilText-Regular") format("svg");font-weight:normal;font-style:normal}@font-face{font-family:'Abril bold';src:url("/lib/fonts/AbrilText-Bold.eot?#iefix") format("embedded-opentype"),url("/lib/fonts/AbrilText-Bold.otf") format("opentype"),url("/lib/fonts/AbrilText-Bold.woff") format("woff"),url("/lib/fonts/AbrilText-Bold.ttf") format("truetype"),url("/lib/fonts/AbrilText-Bold.svg#AbrilText-Bold") format("svg");font-weight:normal;font-style:normal}@font-face{font-family:'Abril semibold';src:url("/lib/fonts/AbrilText-SemiBold.eot?#iefix") format("embedded-opentype"),url("/lib/fonts/AbrilText-SemiBold.otf") format("opentype"),url("/lib/fonts/AbrilText-SemiBold.woff") format("woff"),url("/lib/fonts/AbrilText-SemiBold.ttf") format("truetype"),url("/lib/fonts/AbrilText-SemiBold.svg#AbrilText-SemiBold") format("svg");font-weight:normal;font-style:normal}@font-face{font-family:'Abril italic';src:url("/lib/fonts/AbrilText-Italic.eot?#iefix") format("embedded-opentype"),url("/lib/fonts/AbrilText-Italic.otf") format("opentype"),url("/lib/fonts/AbrilText-Italic.woff") format("woff"),url("/lib/fonts/AbrilText-Italic.ttf") format("truetype"),url("/lib/fonts/AbrilText-Italic.svg#AbrilText-Italic") format("svg");font-weight:normal;font-style:normal}::selection{background:#FFF49A;color:#37595E}*{margin:0;padding:0;box-sizing:border-box;outline:none}html{min-height:100%;position:relative;font-size:10px}body{padding:0;margin:0;background:#fff;color:#000;line-height:1.62;font-family:"Abril",verdana;font-weight:300;font-size:18px;font-size:1.8rem}body.is-menu-visible:before{content:'';width:100%;height:100vh;position:fixed;top:60px;top:6rem;left:0px;z-index:400;background:rgba(0,0,0,0.5)}@media only screen and (min-width: 800px){body{font-size:18px;font-size:1.8rem}}@keyframes highlight{0%{transform:scale(1);text-shadow:none}50%{transform:scale(2);text-shadow:0px 0px 5px rgba(172,19,57,0.8)}100%{transform:scale(1);text-shadow:none}}@keyframes show{0%{opacity:0;transform:scale(0) translate(-50%, -50%)}50%{opacity:1;transform:scale(0.65) translate(-50%, -50%)}100%{opacity:0;transform:scale(0) translate(-50%, -50%)}}a{color:#98244F;text-decoration:underline;transition:color 0.3s}a:hover,a a:active,a:focus,a:active:focus{color:#FF4740}sup{display:inline-block;position:relative;font-size:14px}sup a{position:relative;z-index:10}sup:before{content:'';opacity:0;width:40px;height:40px;position:absolute;left:50%;top:50%;-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);-ms-transform-origin:top left;transform-origin:top left;background:rgba(172,19,57,0.4);z-index:0;border-radius:50%;box-shadow:0 0 10px rgba(172,19,57,0.2)}sup.is-highlighted{animation:highlight 0.8s 2 ease-in-out;animation-fill-mode:forwards}sup.is-highlighted:before{animation:show 0.8s 2 ease-in-out}a[href*="youtube"],a[href*="google"],a[href*="vimeo"]{word-break:break-all}.break-letters{word-break:break-all}img{max-width:100%;border-radius:0}b,strong{font-family:'Abril bold';font-weight:normal}em,i{font-family:'Abril italic';font-style:normal}th{font-family:"GT Walsheim Bold"}h1,h2,h3,h4,h5,h6,p,ol,ul,table{margin:0 0 1em 0}h1{font-size:35px;font-size:3.5rem;line-height:36px;line-height:3.6rem;margin-bottom:10px;margin-bottom:1rem;font-weight:normal}h2{font-size:28px;font-size:2.8rem;line-height:30px;line-height:3rem;margin-bottom:10px;margin-bottom:1rem;font-weight:normal}h3{font-size:25px;font-size:2.5rem;line-height:28px;line-height:2.8rem;margin-bottom:10px;margin-bottom:1rem;font-weight:normal}h4{font-size:20px;font-size:2rem;line-height:1.1;margin-bottom:10px;margin-bottom:1rem;font-weight:normal}@media only screen and (min-width: 900px){h1{font-size:41px;font-size:4.1rem;line-height:44px;line-height:4.4rem}}.paragraph-title,.paragraph-title--wrapping-up{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#fff;line-height:1.7;font-size:25px;font-size:2.5rem}.paragraph-title span,.paragraph-title--wrapping-up span{background:#98244F;position:relative;box-shadow:15px 0 0 #98244F,-15px 0 0 #98244F;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.paragraph-title,.paragraph-title--wrapping-up{font-size:48px;font-size:4.8rem}}.paragraph-title sup a,.paragraph-title--wrapping-up sup a{color:#fff;font-size:14px}.paragraph-title--wrapping-up span:before{content:'';display:inline-block;width:30px;height:50px;margin-right:20px;position:relative;top:12px;background:url(/lib/images/wrapping-up.svg) no-repeat top left;background-size:100% auto}.between-title{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#fff;line-height:1.7;font-size:25px;font-size:2.5rem}.between-title span{background:#6f1a3a;position:relative;box-shadow:15px 0 0 #6f1a3a,-15px 0 0 #6f1a3a;-webkit-box-decoration-break:clone;box-decoration-break:clone}.subtitle{margin-top:10px;margin-top:1rem;margin-bottom:0}@media only screen and (min-width: 0px){.cf:before,.body-text:before,.block--text:before,.page-block:before,.page-block--box:before,main:before{content:'';display:table}.cf:after,.body-text:after,.block--text:after,.page-block:after,.page-block--box:after,main:after{content:'';display:table;clear:both}}figure{margin-bottom:30px;margin-bottom:3rem;position:relative}figcaption{margin-top:5px;margin-top:.5rem;position:relative;font-size:14px;font-size:1.4rem;color:gray}figcaption p{display:inline-block;margin:0 15px 0 0}blockquote{padding:15px 35px;margin:0 0 1em 0;position:relative;font-size:1.2em;font-family:"Abril italic";border-left:none;border-top:1px solid #234044;border-bottom:1px solid #234044}blockquote:before{content:'';width:40px;height:13px;position:absolute;top:0px;left:50%;background:#fff url("/lib/images/quotation-marks.svg") no-repeat center center;-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%)}blockquote p{margin:0}blockquote small{font-family:"GT Walsheim regular";font-size:14px}iframe{width:100%;height:370px;height:37rem}@media only screen and (max-width: 600px){iframe{height:250px;height:25rem}}.body-text ul,.body-text ol,.block--text ul,.block--text ol,.page-block ul,.page-block--box ul,.page-block ol,.page-block--box ol{margin-left:20px;margin-left:2rem}.body-text h3,.block--text h3,.page-block h3,.page-block--box h3{margin-bottom:10px;margin-bottom:1rem;font-family:"GT Walsheim Bold"}.reading-time{margin-top:15px;color:#74A1A7;font-family:"Abril italic";font-size:14px}.summary{font-size:1.2em}table{margin-bottom:1.5em;border-bottom:4px solid #37595E;font-size:14px}@media only screen and (max-width: 600px){table{font-size:12px}}table tr:nth-child(odd){background:#F4F2F4}table.table--red,table.table--appendixb{border-color:#98244F}table.table--red th,table.table--appendixb th{background:#98244F}table ul li,table ol li{padding-left:0}th{padding:15px 10px;background:#37595E;color:#fff;font-family:"GT Walsheim Bold";text-align:left;font-size:16px;vertical-align:top}td{vertical-align:top;padding:10px}.table--level{font-family:"GT Walsheim regular";border:none}.table--level td{vertical-align:middle}.table--level tr td:first-child{padding:25px;font-family:"GT Walsheim Bold";color:#fff;font-size:18px;text-align:center;position:relative}.table--level tr td:first-child:before{content:'';width:15px;height:15px;position:absolute;bottom:-12px;left:50%;z-index:100;background:inherit;-ms-transform:rotate(45deg) translateX(-50%);transform:rotate(45deg) translateX(-50%)}.table--level tr:last-child td:first-child:before{display:none}.table--level tr td:nth-child(2){background:#fff;border:1px solid #98244F}.table--level tr:first-child td:first-child{background-color:#98244F}.table--level tr:nth-child(2) td:first-child{background-color:#ad295a}.table--level tr:nth-child(2) td:nth-child(2){border-top:0}.table--level tr:nth-child(3) td:first-child{background-color:#c12e64}.table--level tr:nth-child(3) td:nth-child(2){border-top:0}.table--grievance{border:1px solid #37595E}.table--grievance td:first-child{width:125px;background:#37595E;font-family:"GT Walsheim Bold";color:#fff}.table--grievance td:nth-child(2){border:1px solid #37595E}.table--involvement{display:none}@media only screen and (min-width: 1100px){.table--involvement{display:table;width:calc(100% + 160px);margin-left:-80px}.table--involvement th{text-align:center}.table--involvement img{display:block;width:180px;margin:10px auto 0}.table--involvement small{display:block;text-align:center}.table--involvement tr:nth-child(odd){background:none}.table--involvement td:first-child{width:30px;position:relative;background:#37595E;color:#fff;font-family:"GT Walsheim regular";white-space:nowrap}.table--involvement td:nth-child(2),.table--involvement td:nth-child(3),.table--involvement td:nth-child(4),.table--involvement td:nth-child(5){width:25%}}.table--involvement tr:nth-child(2) td:first-child{text-align:left;vertical-align:middle}.table--involvement tr:nth-child(2) td{text-align:center;vertical-align:bottom;font-family:"GT Walsheim regular"}.table--involvement tr:nth-child(3) td:nth-child(3),.table--involvement tr:nth-child(3) td:nth-child(4){background:#F4F2F4}.table--involvement.secondtable tr:nth-child(3) td:nth-child(4){background:none}.table--involvement__vertical{display:block;position:absolute;left:20px;top:50%;-ms-transform:rotate(-90deg) translateX(-50%);transform:rotate(-90deg) translateX(-50%);-ms-transform-origin:bottom left;transform-origin:bottom left;text-transform:uppercase;font-size:12px}@media only screen and (min-width: 1100px){.table--appendixb td:first-child{width:200px}}.table--grievance-mechanisms tr:nth-child(2) td:first-child,.table--grievance-mechanisms tr:nth-child(7) td:first-child{background:#37595E;color:#fff}.table--grievance-mechanisms tr:nth-child(odd){background:#fff}.table--severity__examplesth{position:relative}.table--severity__examples{display:block;background:#37595E}.table--severity__examples-empty{display:block}@media only screen and (min-width: 800px){.table--severity__examples{display:block;width:400px;padding:20px 10px 15px;background:#37595E;position:absolute;top:0px;left:0px;z-index:100;text-align:center}.table--severity__examplesth{width:200px;white-space:nowrap}}.align-left{float:left;margin-right:10px;margin-right:1rem}.align-right{float:right;margin-right:10px;margin-right:1rem}.z-logon-box.error_duplicate_username #signup_error_tos_agree,.z-logon-box.error_duplicate_username #signup_error_duplicate_username,.z-logon-box.error_duplicate_username #signup_error_duplicate_identity{display:block}@font-face{font-family:'icomoon';src:url("/lib/fonts/icomoon.eot?-lfcz6");src:url("/lib/fonts/icomoon.eot?#iefix-lfcz6") format("embedded-opentype"),url("/lib/fonts/icomoon.ttf?-lfcz6") format("truetype"),url("/lib/fonts/icomoon.woff?-lfcz6") format("woff"),url("/lib/fonts/icomoon.svg?-lfcz6#icomoon") format("svg");font-weight:normal;font-style:normal}[class^="icon--"],[class*=" icon--"],.has-icon,.fancybox-nav span:before,.fancybox-close:before,.global-nav .slick-arrow:before,.home-header__arrow:before{display:inline-block;font-family:'icomoon';speak:none;font-style:normal;font-weight:normal;font-variant:normal;text-transform:none;line-height:1;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}[class^="icon--"]:before{content:"\e612"}.has-rounded-icon,.list__item .icon--source,.list__item .icon--document,.list__item .icon--location,.list__item .icon--article,.list__item .icon--text,.list__item .icon--collection,.list__item .icon--audio,.list__item .audio:before,.list__item .icon--video,.list__item .icon--person,.list__item .icon--event,.list__item .icon--image,.list__item .icon--query,.list__item .icon--news,.list__item .icon--story{display:inline-block;width:24px;height:24px;background:#fff;border:2px solid #37595E;border-radius:50%;color:#37595E;font-size:13px;font-size:1.3rem;text-align:center;line-height:21px}.icon--arrow-down:before,.global-nav .slick-arrow:before,.home-header__arrow:before,.icon--arrow-fold-content-out:before{content:"\e600"}.icon--arrow-left:before,.fancybox-prev span:before{content:"\e602"}.icon--arrow-right:before,.fancybox-next span:before{content:"\e603"}.icon--close:before,.fancybox-close:before{content:"\e604"}.icon--collection:before{content:"\e605"}.icon--comments:before,.icon--comment:before,.icon--remark:before{content:"\e606"}.icon--download:before{content:"\e607"}.icon--envelope:before{content:"\e608"}.icon--event:before{content:"\e609"}.icon--flag:before{content:"\e60a"}.icon--heart_outline:before{content:"\e60b"}.icon--heart:before{content:"\e60c"}.icon--home:before{content:"\e60d"}.icon--list:before{content:"\e60e"}.icon--location:before{content:"\e60f"}.icon--login:before{content:"\e610"}.icon--logout:before{content:"\e611"}.icon--article:before,.icon--text:before,.icon--news:before,.icon--story:before{content:"\e612"}.icon--person:before{content:"\e613"}.icon--phone-horn:before,.icon--phone:before,.icon--telephone:before{content:"\e614"}.icon--pointer:before{content:"\e615"}.icon--profile:before{content:"\e616"}.icon--search:before{content:"\e617"}.icon--source:before,.icon--document:before,.icon--query:before{content:"\e618"}.icon--toggle-menu:before{content:"\e619"}.icon--video:before,.icon--film:before{content:"\e61a"}.icon--image:before{content:"\e61b"}.icon--twitter:before{content:"\e61c"}.icon--linkedin:before{content:"\e61d"}.icon--facebook:before{content:"\e61e"}.icon--snapchat:before{content:"\e913"}.icon--instagram:before{content:"\e90f"}.icon--by-pd:before,.icon--cc-pd:before{content:"\e61f"}.icon--by-cc:before{content:"\e620"}.icon--cc-by:before{content:"\e621"}.icon--cc-nc:before{content:"\e622"}.icon--cc-sa:before{content:"\e623"}.icon--cc-nd:before{content:"\e624"}.icon--cc-cc0:before{content:"\e90a"}.icon--mobile:before{content:"\e800"}.icon--linkedin-other:before{content:"\e801"}.icon--facebook-other:before{content:"\e802"}.icon--twitter-other:before{content:"\e803"}.icon--youtube-other:before{content:"\e900"}.icon--pinterest-other:before{content:"\e904"}.icon--audio:before,.audio:before{content:"\e804"}.icon--map-lines:before{content:"\e902"}.icon--cog:before{content:"\e903"}.icon--timeline:before{content:"\e905"}.icon--flag-location:before{content:"\e906"}.icon--external:before{content:"\e907"}.icon--pen:before{content:"\e908"}.icon--expand:before{content:"\e909"}.icon--bin:before,.icon--remove:before{content:"\e90b"}.icon--filter:before{content:"\e90d"}.icon--fire:before{content:"\e90e"}.list__item .icon--source:before,.list__item .icon--document:before,.list__item .icon--location:before,.list__item .icon--article:before,.list__item .icon--text:before,.list__item .icon--collection:before,.list__item .icon--audio:before,.list__item .audio:before,.list__item .icon--video:before,.list__item .icon--person:before,.list__item .icon--event:before,.list__item .icon--image:before,.list__item .icon--query:before,.list__item .icon--news:before,.list__item .icon--story:before{position:relative}.list__item .icon--event:before,.list__item .icon--person:before{font-size:12px;font-size:1.2rem}.list__item .icon--image:before{font-size:11px;font-size:1.1rem;top:-1px}.list__item .icon--person:before{top:-1px}.list__item .icon--event:before{top:-1px;left:0.5px}.list__item .icon--video:before{left:1px}@font-face{font-family:'icomoon-site';src:url("/lib/fonts/site-icon-font/icomoon.eot?otgbgb");src:url("/lib/fonts/site-icon-font/icomoon.eot?otgbgb#iefix") format("embedded-opentype"),url("/lib/fonts/site-icon-font/icomoon.woff2?otgbgb") format("woff2"),url("/lib/fonts/site-icon-font/icomoon.ttf?otgbgb") format("truetype"),url("/lib/fonts/site-icon-font/icomoon.woff?otgbgb") format("woff"),url("/lib/fonts/site-icon-font/icomoon.svg?otgbgb#icomoon") format("svg");font-weight:normal;font-style:normal}.has-site-icon,.icon--triangle,.btn--readmore:before,.icon--checkmark,.icon--triangle-down,.icon--audio,.audio:before,.icon--light,.icon--eye,.icon--key,.chapter-content__list--checkmarks li:before,.chapter-content__examples h4:before,.chapter-content__key h4:before,.do_toggledefinition:after,.toggledefinition:after{font-family:'icomoon-site';speak:none;font-style:normal;font-weight:normal;font-variant:normal;text-transform:none;line-height:1;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.icon--triangle:before,.btn--readmore:before,.do_toggledefinition:after,.toggledefinition:after{content:"\e900"}.icon--checkmark:before,.chapter-content__list--checkmarks li:before{content:"\e901"}.icon--triangle-down{margin-left:5px;position:relative;top:2px;-ms-transform:rotate(90deg);transform:rotate(90deg);font-size:0.8em}.icon--triangle-down:before{content:"\e900"}.icon--audio:before,.audio:before{content:"\e902"}.icon--light:before{content:"\e903"}.icon--eye:before,.chapter-content__examples h4:before{content:"\e90f"}.icon--key:before,.chapter-content__key h4:before{content:"\e908"}@media only screen and (min-width: 0px){.btn,[class^="btn--"],[class*=" btn--"],button[type="submit"],.btn--primary,.page-action--edit,.btn--secondary{display:inline-block;height:45px;height:4.5rem;padding:0px 15px;padding:0rem 1.5rem;background:transparent;border:1px solid #fff;cursor:pointer;line-height:45px;line-height:4.5rem;font-family:"GT Walsheim regular";color:#fff;transition:background 0.3s;text-decoration:none}.btn:hover,:hover[class^="btn--"],:hover[class*=" btn--"],button:hover[type="submit"],.btn--primary:hover,.page-action--edit:hover,.btn--secondary:hover,.btn:active,:active[class^="btn--"],:active[class*=" btn--"],button:active[type="submit"],.btn--primary:active,.page-action--edit:active,.btn--secondary:active,.btn:focus,:focus[class^="btn--"],:focus[class*=" btn--"],button:focus[type="submit"],.btn--primary:focus,.page-action--edit:focus,.btn--secondary:focus,.is-active.btn,.is-active[class^="btn--"],.is-active[class*=" btn--"],button.is-active[type="submit"],.is-active.btn--primary,.is-active.page-action--edit,.is-active.btn--secondary{text-decoration:none}.icon--triangle,.btn--readmore:before{margin-left:4px;font-size:12px}}[class^="btn--"] .icon--triangle,[class*=" btn--"] .icon--triangle,button[type="submit"] .icon--triangle,[class^="btn--"] .btn--readmore:before,[class*=" btn--"] .btn--readmore:before,button[type="submit"] .btn--readmore:before,.btn--primary .icon--triangle,.btn--primary .btn--readmore:before{position:relative;top:1px}:hover[class^="btn--"],:hover[class*=" btn--"],button:hover[type="submit"],:active[class^="btn--"],:active[class*=" btn--"],button:active[type="submit"],:focus[class^="btn--"],:focus[class*=" btn--"],button:focus[type="submit"],:focus:active[class^="btn--"],:focus:active[class*=" btn--"],button:focus:active[type="submit"],.is-active[class^="btn--"],.is-active[class*=" btn--"],button.is-active[type="submit"],.btn--primary:hover,.btn--primary:active,.btn--primary:focus,.btn--primary:focus:active,.btn--primary.is-active{color:#fff;background:#831f44}.page-action--edit,.btn--secondary{background:#37595E;color:#FFF49A;border:none;font-size:15px;font-size:1.5rem}.btn--readmore{width:32px;height:32px;display:block;position:relative;background:rgba(255,255,255,0.2);border:none;cursor:pointer;text-indent:-9999px}.btn--readmore:before{color:white;position:absolute;top:50%;left:50%;-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);text-indent:0;margin-left:0}:-ms-input-placeholder{color:#DDD}::placeholder{color:#DDD}form input[type="text"],form input[type="website"],form input[type="email"]{width:100%;padding:4px 10px 0px;padding:.4rem 1rem 0rem;height:38px;height:3.8rem;border:1px solid #5a152f;border-radius:3px;line-height:1;font-family:arial,times,arial,times}form textarea{border:1px solid #5a152f;border-radius:3px}form .form-control{border:1px solid #5a152f;border-radius:3px}form select{width:100%;padding:0px 10px;padding:0rem 1rem;height:38px;height:3.8rem;border:1px solid #5a152f;border-radius:3px;line-height:38px;line-height:3.8rem;font-family:arial,times,arial,times}.form-group.has-error{position:relative}.form-group.has-error input,.form-group.has-error input[type="text"]{border:1px solid #a94442}.form-group.has-error .form-group__input:after{content:'!';display:block;width:25px;height:25px;padding-left:1px;position:absolute;top:6px;right:8px;border-radius:50%;border:2px solid #a94442;text-align:center;color:#a94442;font-size:15px;line-height:25px;font-weight:bold;font-family:"GT Walsheim regular"}.form-group.has-error label{color:#a94442}/*! fancyBox v2.1.5 fancyapps.com | fancyapps.com/fancybox/#license */.fancybox-wrap,.fancybox-skin,.fancybox-outer,.fancybox-inner,.fancybox-image,.fancybox-wrap iframe,.fancybox-wrap object,.fancybox-nav,.fancybox-nav span,.fancybox-tmp{padding:0;margin:0;border:0;outline:none;vertical-align:top}.fancybox-wrap{position:absolute;top:0;left:0;z-index:8020;transition:none}.fancybox-skin{position:relative;background:#f9f9f9;color:#444;text-shadow:none;border-radius:4px}.fancybox-opened{z-index:8030}.fancybox-opened .fancybox-skin{box-shadow:0 10px 25px rgba(0,0,0,0.5)}.fancybox-outer,.fancybox-inner{position:relative}.fancybox-inner{overflow:hidden}.fancybox-type-iframe .fancybox-inner{-webkit-overflow-scrolling:touch}.fancybox-error{color:#444;font:14px/20px "Helvetica Neue",Helvetica,Arial,sans-serif;margin:0;padding:15px;white-space:nowrap}.fancybox-image,.fancybox-iframe{display:block;width:100%;height:100%}.fancybox-image{max-width:100%;max-height:100%}#fancybox-loading,.fancybox-close,.fancybox-prev span,.fancybox-next span{background-image:url("/lib/images/fancybox_sprite.png")}#fancybox-loading{position:fixed;top:50%;left:50%;margin-top:-22px;margin-left:-22px;background-position:0 -108px;opacity:0.8;cursor:pointer;z-index:8060}#fancybox-loading div{width:44px;height:44px;background:url("/lib/images/fancybox_loading.gif") center center no-repeat}.fancybox-close{position:absolute;top:-18px;right:-18px;width:36px;height:36px;cursor:pointer;z-index:8040}.fancybox-nav{position:absolute;top:0;width:40%;height:100%;cursor:pointer;text-decoration:none;background:transparent;-webkit-tap-highlight-color:rgba(0,0,0,0);z-index:8040}.fancybox-prev{left:0}.fancybox-next{right:0}.fancybox-nav span{position:absolute;top:50%;width:36px;height:34px;margin-top:-18px;cursor:pointer;z-index:8040;visibility:hidden}.fancybox-prev span{left:10px;background-position:0 -36px}.fancybox-next span{right:10px;background-position:0 -72px}.fancybox-nav:hover span{visibility:visible}.fancybox-tmp{position:absolute;top:-99999px;left:-99999px;visibility:hidden;max-width:99999px;max-height:99999px;overflow:visible !important}.fancybox-lock{overflow:hidden !important;width:auto}.fancybox-lock body{overflow:hidden !important}.fancybox-lock-test{overflow-y:hidden !important}.fancybox-overlay{position:absolute;top:0;left:0;overflow:hidden;display:none;z-index:8010;background:url("/lib/images/fancybox_overlay.png")}.fancybox-overlay-fixed{position:fixed;bottom:0;right:0}.fancybox-lock .fancybox-overlay{overflow:auto;overflow-y:scroll}.fancybox-title{visibility:hidden;font:normal 13px/20px "Helvetica Neue",Helvetica,Arial,sans-serif;position:relative;text-shadow:none;z-index:8050}.fancybox-opened .fancybox-title{visibility:visible}.fancybox-title-float-wrap{position:absolute;bottom:0;right:50%;margin-bottom:-35px;z-index:8050;text-align:center}.fancybox-title-float-wrap .child{display:inline-block;margin-right:-100%;padding:2px 20px;background:transparent;background:rgba(0,0,0,0.8);border-radius:15px;text-shadow:0 1px 2px #222;color:#FFF;font-weight:bold;line-height:24px;white-space:nowrap}.fancybox-title-outside-wrap{position:relative;margin-top:10px;color:#fff}.fancybox-title-inside-wrap{padding-top:10px}.fancybox-title-over-wrap{position:absolute;bottom:0;left:0;color:#fff;padding:10px;background:#000;background:rgba(0,0,0,0.8)}@media only screen and (-webkit-min-device-pixel-ratio: 1.5), only screen and (min--moz-device-pixel-ratio: 1.5), only screen and (min-device-pixel-ratio: 1.5){#fancybox-loading,.fancybox-close,.fancybox-prev span,.fancybox-next span{background-image:url("/lib/images/fancybox_sprite@2x.png");background-size:44px 152px}#fancybox-loading div{background-image:url("/lib/images/fancybox_loading@2x.gif");background-size:24px 24px}}.slick-slider{position:relative;display:block;box-sizing:border-box;-webkit-touch-callout:none;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;-ms-touch-action:pan-y;touch-action:pan-y;-webkit-tap-highlight-color:transparent}.slick-list{position:relative;overflow:hidden;display:block;margin:0;padding:0}.slick-list:focus{outline:none}.slick-list.dragging{cursor:pointer;cursor:hand}.slick-slider .slick-track,.slick-slider .slick-list{-ms-transform:translate3d(0, 0, 0);transform:translate3d(0, 0, 0)}.slick-track{position:relative;left:0;top:0;display:block;margin-left:auto;margin-right:auto}.slick-track:before,.slick-track:after{content:"";display:table}.slick-track:after{clear:both}.slick-loading .slick-track{visibility:hidden}.slick-slide{float:left;height:100%;min-height:1px;display:none}[dir="rtl"] .slick-slide{float:right}.slick-slide img{display:block}.slick-slide.slick-loading img{display:none}.slick-slide.dragging img{pointer-events:none}.slick-initialized .slick-slide{display:block}.slick-loading .slick-slide{visibility:hidden}.slick-vertical .slick-slide{display:block;height:auto;border:1px solid transparent}.slick-arrow.slick-hidden{display:none}.fancybox-btn,.fancybox-nav span,.fancybox-close{width:40px;width:4rem;height:40px;height:4rem;background:#fff;border:2px solid #98244F;border-radius:50%;line-height:42px;line-height:4.2rem;cursor:pointer;z-index:8040;text-align:center;transition:background 0.3s, color 0.3s;color:#98244F}.fancybox-btn:hover,.fancybox-nav span:hover,.fancybox-close:hover,.fancybox-btn:focus,.fancybox-nav span:focus,.fancybox-close:focus,.fancybox-btn:active,.fancybox-nav span:active,.fancybox-close:active{text-decoration:none;background:#98244F;color:#fff}.fancybox-nav{width:10%}.fancybox-nav span{margin-top:-20px;margin-top:-2rem;position:absolute;top:50%;visibility:visible}.fancybox-nav span:before{position:relative}.fancybox-prev{left:-15px}.fancybox-prev span{left:-25px}.fancybox-prev span:before{left:-1px}.fancybox-next{right:-15px}.fancybox-next span{right:-25px}.fancybox-next span:before{left:1px}.fancybox-close{position:absolute;top:-18px;right:-18px;line-height:39px;line-height:3.9rem}.fancybox-close:before{font-size:14px;font-size:1.4rem}.fancybox-title-float-wrap{max-width:700px;right:auto;left:50%;-ms-transform:translateX(-50%);transform:translateX(-50%)}.fancybox-title-float-wrap .child{margin:0;background:rgba(152,36,79,0.8);text-shadow:none;white-space:normal}@media only screen and (min-width: 600px){.fancybox-nav span{visibility:hidden}.fancybox-prev{left:-30px}.fancybox-prev span{left:0}.fancybox-next{right:-30px}.fancybox-next span{right:0}}@media only screen and (min-width: 0px){.main-container,.chapter-nav ul{width:90%;max-width:1280px;max-width:128rem;margin:0 auto;position:relative}}.chapter-content,.case-content{position:relative;color:#234044}.chapter-content:before,.case-content:before{content:'';width:100%;height:100%;max-height:600px;position:absolute;top:0;left:0;z-index:-1;background-image:linear-gradient(0deg, #fff 14%, #FFF49A 82%);opacity:0.8}.chapter-content iframe,.case-content iframe{width:calc(100% + 40px);margin:0 0 1em -20px}.chapter-content h1,.case-content h1,.chapter-content h2,.case-content h2,.chapter-content h3,.case-content h3,.chapter-content h4,.case-content h4,.chapter-content h5,.case-content h5,.chapter-content h6,.case-content h6{font-family:"GT Walsheim Bold"}.chapter-content__container,.case-content__container{max-width:875px;padding:45px 20px 0;margin:0 auto;min-height:800px;position:relative}.chapter-content__container .chapter-content__paragraph-nr:first-child,.case-content__container .chapter-content__paragraph-nr:first-child,.chapter-content__container .case-content__short-title:first-child,.case-content__container .case-content__short-title:first-child{margin-top:0}.chapter-content__container ul,.case-content__container ul,.chapter-content__container ol,.case-content__container ol{margin-left:1em}.chapter-content__container ul li,.case-content__container ul li,.chapter-content__container ol li,.case-content__container ol li{padding-left:1em}.chapter-content__container ul li+li,.case-content__container ul li+li,.chapter-content__container ol li+li,.case-content__container ol li+li{margin-top:0.5em}.chapter-content__container ul ul,.case-content__container ul ul,.chapter-content__container ul ol,.case-content__container ul ol,.chapter-content__container ol ul,.case-content__container ol ul,.chapter-content__container ol ol,.case-content__container ol ol{margin-top:1em}.chapter-content__container table ul li,.case-content__container table ul li,.chapter-content__container table ol li,.case-content__container table ol li{padding-left:0}.chapter-content__list--checkmarks li{list-style:none;position:relative}.chapter-content__list--checkmarks li:before{position:absolute;top:5px;left:-1em;font-size:11px}.chapter-content__paragraph-nr,.case-content__short-title{margin:50px 0 5px 15px;font-family:"GT Walsheim Bold";color:#98244F}.chapter-content__summary{font-size:1.1em;margin-top:15px}.chapter-content__side-info{width:calc(100% + 40px);margin:0 0 1em -20px;padding-bottom:20px;position:relative;background:#37595E;color:#fff;font-family:"GT Walsheim regular"}.chapter-content__side-info h4{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;-ms-flex-wrap:wrap;flex-wrap:wrap;min-height:85px;padding:20px 20px;margin-bottom:30px;background:#1b2b2e}.chapter-content__side-info h4 span{display:block;-ms-flex:100%;flex:100%}.chapter-content__side-info p,.chapter-content__side-info ul,.chapter-content__side-info ol{padding:0 20px}.chapter-content__side-info p:last-child,.chapter-content__side-info ul:last-child,.chapter-content__side-info ol:last-child{margin-bottom:0}.chapter-content__side-info a{color:#fff}.chapter-content__side-info b{font-family:"GT Walsheim Bold"}.chapter-content__case-reference{width:calc(100% + 40px);margin-left:-20px;margin-bottom:20px}.chapter-content__case-reference .list-item--case{width:100%}.chapter-content__case-reference .list-item--case img{max-height:200px;z-index:0;opacity:0.2}.chapter-content__case-reference .list-item--case:before{z-index:0}.chapter-content__box,.chapter-content__examples,.page-block--box{padding:20px;border:1px solid #37595E;margin-bottom:1em}.chapter-content__box p,.chapter-content__examples p,.page-block--box p{margin:0}.chapter-content__box p+p,.chapter-content__examples p+p,.page-block--box p+p{margin-top:1em}.chapter-content__examples h4:before{margin-right:10px;color:#cac8c9}.chapter-content__getting-started,.chapter-content__key{padding:30px 20px;margin:0 0 1.5em 0;border-top:5px solid #98244F;border-bottom:2px solid #98244F;color:#98244F}.chapter-content__getting-started p,.chapter-content__key p{margin:0}.chapter-content__getting-started p+p,.chapter-content__key p+p{margin-top:1em}.chapter-content__key h4{font-size:25px;font-size:2.5rem;line-height:28px;line-height:2.8rem;margin-bottom:10px;margin-bottom:1rem}.chapter-content__key h4:before{margin-right:10px}.chapter__footnotes{padding:20px 0 0 0;margin:0;border-top:1px solid #cac8c9;font-size:0.8em}@media only screen and (min-width: 600px){[class^="chapter-content__image--"]{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-wrap:wrap;flex-wrap:wrap}[class^="chapter-content__image--"] p:first-child{-ms-flex:1;flex:1}[class^="chapter-content__image--"] img{margin:0 -20px 1em 20px}.chapter-content__image--left img{-ms-flex-order:1;order:1;margin:0 20px 1em -20px}.chapter-content__image--left p{-ms-flex-order:2;order:2}.chapter-content__side-info h4{padding-left:70px;padding-right:40px;position:relative}.chapter-content__side-info h4:before{content:'';width:50px;height:50px;position:absolute;left:10px;background:url("/lib/images/insight.svg") no-repeat;background-size:100%;opacity:0.6}.chapter-content__side-info p{padding:0 40px}}@media only screen and (min-width: 1100px){.chapter-content,.case-content{padding-top:60px}.chapter-content iframe,.case-content iframe{width:calc(100% + 160px);height:490px;margin:0 0 1em -80px}.chapter-content__container,.case-content__container{padding:45px 80px 0;background:#fff;border:1px solid #EAE9E9;border-bottom:0}[class^="chapter-content__image--"] img{margin:0 -80px 20px 20px}.chapter-content__image--left img{margin:0 20px 20px -80px}.chapter-content__side-info{width:calc(100% + 160px);padding:0 0 40px;margin:0 0 1em -80px}.chapter-content__side-info:before{width:calc(100% - 160px);top:40px;left:80px}.chapter-content__side-info:after{top:38px}.chapter-content__side-info h4{padding:20px 80px 20px 150px}.chapter-content__side-info h4:before{left:80px}.chapter-content__side-info p,.chapter-content__side-info ul,.chapter-content__side-info ol{padding:0 80px}.chapter-content__case-reference{width:calc(100% + 160px);margin-left:-80px}.chapter-content__case-reference .list-item--case{padding:40px 80px 40px 80px}.chapter-content__case-reference h3 span{display:block}.chapter-content__case-reference .list-item__summary{position:relative;z-index:10;max-width:none}.chapter-content__case-reference .main-container,.chapter-content__case-reference .chapter-nav ul,.chapter-nav .chapter-content__case-reference ul{width:100%}}.chapter-footer,.t--table_of_contents .chapter-footer--collection{max-width:875px;padding-top:50px;margin:0 auto;text-align:center;background:#fff}.chapter-footer>.btn--primary,.t--table_of_contents .chapter-footer--collection>.btn--primary{margin-bottom:20px;border-color:#98244F;color:#98244F;text-transform:lowercase;font-size:14px}.chapter-footer>.btn--primary:hover,.t--table_of_contents .chapter-footer--collection>.btn--primary:hover{color:#fff}.chapter-footer__nav{padding:40px 0;margin-top:20px;background:#98244F;color:#fff;text-align:center}.chapter-footer__nav a{margin-bottom:20px;background:#6f1a3a}.chapter-footer__nav b{display:inline-block;margin-right:10px;font-family:"GT Walsheim Bold"}.chapter-footer__nav p{font-family:"Abril italic"}@media only screen and (min-width: 600px){.chapter-footer>.btn--primary+.btn--primary,.t--table_of_contents .chapter-footer--collection>.btn--primary+.btn--primary{margin-left:20px}.chapter-footer__nav{margin-top:50px}}@media only screen and (min-width: 1100px){.chapter-footer,.t--table_of_contents .chapter-footer--collection{margin:-1em auto 40px;border-left:1px solid #EAE9E9;border-right:1px solid #EAE9E9}}.chapter-header{padding:100px 0;position:relative;color:#fff;background-color:#98244F}.chapter-header.is-chapter3-1{background-image:url("/lib/images/patterns/pattern-settingthetone.png")}.chapter-header.is-chapter3-2{background-image:url("/lib/images/patterns/pattern-dna.png")}.chapter-header.is-chapter3-3{background-image:url("/lib/images/patterns/pattern-reactive-proactive.png")}.chapter-header.is-chapter3-4{background-image:url("/lib/images/patterns/pattern-walkingthetalk.png")}.chapter-header.is-chapter3-5{background-image:url("/lib/images/patterns/pattern-knowing.png")}.chapter-header.is-chapter3-6{background-image:url("/lib/images/patterns/pattern-showing.png")}.chapter-header.is-chapter3-7{background-image:url("/lib/images/patterns/pattern-people.png")}.chapter-header.is-chapter3-8{background-image:url("/lib/images/patterns/pattern-earlywarnings.png")}.chapter-header__title{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#AC1339;line-height:1.7;font-size:25px;font-size:2.5rem;max-width:700px}.chapter-header__title span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.chapter-header__title{font-size:48px;font-size:4.8rem}}.chapter-header__subtitle{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#AC1339;line-height:1.7;font-size:25px;font-size:2.5rem;font-size:20px;font-size:2rem;font-family:"Abril italic"}.chapter-header__subtitle span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}.chapter-header__subtitle span{padding:5px 0 3px}@media only screen and (min-width: 800px){.chapter-header__subtitle{font-size:32px;font-size:3.2rem}}.chapter-header__chapter-nr{display:block;margin:0 0 5px 15px;font-family:"GT Walsheim Bold";font-size:18px;font-size:1.8rem;text-transform:lowercase}.chapter-header__summary{max-width:600px;margin-top:20px;font-family:"Abril italic"}.chapter-header__nav__prev,.chapter-header__nav__next{width:45px;height:45px;position:absolute;bottom:10px;left:0px;background:url("/lib/images/chapter-arrow.svg") no-repeat center center;text-indent:-9999px}.chapter-header__nav__next{left:auto;right:0px;-ms-transform:rotate(180deg);transform:rotate(180deg);text-indent:9999px}@media only screen and (min-width: 800px){.chapter-header{padding-top:150px;padding-bottom:150px}.chapter-header__nav__prev,.chapter-header__nav__next{width:100px;height:80px;background-size:auto 35px}}@media only screen and (min-width: 1100px){.chapter-header__chapter-nr{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#AC1339;line-height:1.7;font-size:25px;font-size:2.5rem;font-size:22px;font-size:2.2rem;font-family:"Abril semibold"}.chapter-header__chapter-nr span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}.chapter-header__chapter-nr span{padding:8px 0 5px}.chapter-header__subtitle span{padding:10px 0 5px}}.page-block__chapter-link{display:none}@media only screen and (min-width: 1100px){.page-block__chapter-link{display:block;width:165px;position:absolute;top:0px;right:-255px;color:#E40049;text-decoration:none;font-size:18px;font-family:"GT Walsheim Bold"}.page-block__chapter-link:hover{color:#98244F}.page-block__chapter-link:hover b span{background:#98244F;box-shadow:15px 0 0 #98244F,-15px 0 0 #98244F}.page-block__chapter-link__text{display:block;font-size:16px;font-family:"Abril",verdana}.page-block__chapter-link__chapter{margin-left:15px}.page-block__chapter-link__chapter span{display:block}.page-block__chapter-link__chapter b{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#fff;line-height:1.7;font-size:25px;font-size:2.5rem;margin-left:0;position:relative;left:15px;font-size:18px}.page-block__chapter-link__chapter b span{background:#E40049;position:relative;box-shadow:15px 0 0 #E40049,-15px 0 0 #E40049;-webkit-box-decoration-break:clone;box-decoration-break:clone}.page-block__chapter-link__chapter b span{display:inline;transition:background 0.3s, box-shadow 0.3s}}.chapter-nav{padding:10px 0;background:#fff}.chapter-nav ul{max-width:875px;height:100%;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;-ms-flex-wrap:wrap;flex-wrap:wrap;-ms-flex-pack:center;justify-content:center;padding:0;list-style:none;text-align:center}.chapter-nav li{-ms-flex:1;flex:1}.chapter-nav li:first-child{display:none}.chapter-nav a{display:block}.chapter-nav a:hover,.chapter-nav a:active,.chapter-nav a:focus,.chapter-nav a:active:focus,.chapter-nav a.is-active{text-decoration:none}.chapter-nav a:hover .chapter-nav__highlight,.chapter-nav a:active .chapter-nav__highlight,.chapter-nav a:focus .chapter-nav__highlight,.chapter-nav a:active:focus .chapter-nav__highlight,.chapter-nav a.is-active .chapter-nav__highlight{color:#fff;background:#98244F}.chapter-nav__hover{display:none}.chapter-nav__highlight{display:inline-block;width:23px;height:23px;background:#fff;border:1px solid #98244F;border-radius:50%;color:#98244F;transition:background 0.3s;line-height:23px;font-family:"GT Walsheim Bold";font-size:9px}@media only screen and (min-width: 600px){.chapter-nav__highlight{width:35px;height:35px;margin-bottom:0;line-height:35px;font-size:12px}}@media only screen and (min-width: 800px){.chapter-nav{display:block;height:50px;padding:0}.chapter-nav ul{-ms-flex-pack:justify;justify-content:space-between}.chapter-nav li{position:relative;text-align:center}.chapter-nav__highlight{width:35px;height:35px;margin-bottom:0;line-height:35px;font-size:12px}.chapter-nav__hover{display:none}}@media only screen and (min-width: 1100px){.chapter-nav li:hover .chapter-nav__hover{bottom:60px;opacity:1;-ms-transform:translateX(-50%) scale(1);transform:translateX(-50%) scale(1);transition:opacity 0.1s, transform 0.5s, bottom 0.3s}.chapter-nav li:first-child{display:block;font-family:"GT Walsheim Bold";color:#98244F;font-size:16px}.chapter-nav__hover{display:block;width:208px;padding:20px;position:absolute;bottom:20px;left:50%;background:#fff;border:1px solid #EAE9E9;color:#98244F;font-size:16px;line-height:1.1;opacity:0;transition:opacity 0.3s, transform 0.8s, bottom 0.5s;text-align:left;-ms-transform:translateX(-50%) scale(0);transform:translateX(-50%) scale(0);font-family:"Abril",verdana;-ms-transform-origin:center bottom;transform-origin:center bottom}.chapter-nav__hover b{font-family:"GT Walsheim Bold";font-size:18px}.chapter-nav__hover span{display:block;margin-top:10px}.chapter-nav__hover:before{content:'';width:10px;height:10px;position:absolute;bottom:-10px;left:50%;background:#fff;border-bottom:1px solid #EAE9E9;border-right:1px solid #EAE9E9;-ms-transform:rotate(45deg) translateX(-50%);transform:rotate(45deg) translateX(-50%)}}@media only screen and (max-width: 1090px){.chapter-nav li:first-child:hover .chapter-nav__hover{-ms-transform:scale(1);transform:scale(1)}.chapter-nav li:first-child .chapter-nav__hover{-ms-transform:scale(0);transform:scale(0);left:-70px}.chapter-nav li:first-child .chapter-nav__hover:before{left:82px;bottom:-6px;-ms-transform:rotate(45deg);transform:rotate(45deg)}.chapter-nav li:last-child:hover .chapter-nav__hover{-ms-transform:scale(1);transform:scale(1)}.chapter-nav li:last-child .chapter-nav__hover{-ms-transform:scale(0);transform:scale(0);left:-105px}.chapter-nav li:last-child .chapter-nav__hover:before{left:115px;bottom:-6px;-ms-transform:rotate(45deg);transform:rotate(45deg)}}.chapter-paragraph-nav{display:none}@media only screen and (min-width: 1100px){.chapter-paragraph-nav{display:block;position:absolute;top:90px;left:0px;z-index:100;transition:top 0.5s}.chapter-paragraph-nav li{position:relative}.chapter-paragraph-nav li:first-child,.chapter-paragraph-nav li:last-child{width:70px;padding:9px 0;background:#fff;font-family:"GT Walsheim Bold";font-size:14px;line-height:1.1;color:#98244F;text-align:center;border-bottom:1px dotted rgba(152,36,79,0.2)}.chapter-paragraph-nav li:first-child.chapter-paragraph-nav__guidance-points,.chapter-paragraph-nav li:last-child.chapter-paragraph-nav__guidance-points{font-size:13px}.chapter-paragraph-nav li:first-child a,.chapter-paragraph-nav li:last-child a{padding:9px 0;height:auto;line-height:1;border:none;font-size:14px}.chapter-paragraph-nav li:last-child{padding:0;border-bottom:none}.chapter-paragraph-nav.is-fixed{position:fixed;top:120px}.chapter-paragraph-nav.is-absolute{position:absolute;top:auto;bottom:350px}.chapter-paragraph-nav:hover .chapter-paragraph-nav__hover{left:calc(100% + 25px);opacity:1;transition:opacity 1.3s, left 0.5s}.chapter-paragraph-nav:hover:before{content:'';width:300px;height:100%;position:absolute;top:0px;left:0px;right:0px;z-index:-1}.chapter-paragraph-nav a{display:block;width:70px;height:70px;color:#98244F;line-height:70px;text-align:center;background:#fff;font-family:"GT Walsheim Bold";border-bottom:4px solid #98244F;transition:background 0.6s;text-decoration:none}.chapter-paragraph-nav a:hover,.chapter-paragraph-nav a:focus,.chapter-paragraph-nav a:active,.chapter-paragraph-nav a:active:focus,.chapter-paragraph-nav a.is-active{background:#98244F;color:#fff;text-decoration:none}.chapter-paragraph-nav a:hover .chapter-paragraph-nav__hover{background:#98244F;color:#fff;transition:opacity 0.2s, left 0.2s, background 0.6s, color 0.4s}.chapter-paragraph-nav a:hover .chapter-paragraph-nav__hover:before{background:#98244F;transition:background 0.6s}.chapter-paragraph-nav__hover{display:block;width:160px;padding:10px 15px;position:absolute;top:50%;left:-200px;z-index:-1;background:#fff;border:1px solid #EAE9E9;color:#98244F;font-size:12px;line-height:1.1;opacity:0;-ms-transform:translateY(-50%);transform:translateY(-50%);transition:opacity 0.8s, left 0.8s, background 2s, color 0.4s;text-align:left}.chapter-paragraph-nav__hover:before{content:'';width:10px;height:10px;position:absolute;top:50%;left:-10px;background:#fff;border-left:1px solid #EAE9E9;border-bottom:1px solid #EAE9E9;-ms-transform:rotate(45deg) translateY(-50%);transform:rotate(45deg) translateY(-50%);transition:background 0s}}body .cc_banner-wrapper{position:fixed;height:auto;left:0;right:0;bottom:0;animation:unset}body .cc_banner-wrapper .cc_container{display:-ms-flexbox;display:flex;-ms-flex-direction:row-reverse;flex-direction:row-reverse;-ms-flex-pack:start;justify-content:flex-start;-ms-flex-align:center;align-items:center;width:100%;min-height:21px;padding:8px 18px;position:relative;background:#333;opacity:1;font-size:14px;font-family:verdana, arial, sans-serif;text-align:left;color:#fff;animation:unset;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media only screen and (min-width: 800px){body .cc_banner-wrapper .cc_container{font-size:14px;text-align:center}}body .cc_banner-wrapper .cc_message{margin:0;padding:5px 0;font-weight:400;font-size:14px;line-height:21px}body .cc_banner-wrapper a.cc_more_info{text-decoration:underline;color:#fff}body .cc_banner-wrapper a.cc_more_info:hover,body .cc_banner-wrapper a.cc_more_info:active,body .cc_banner-wrapper a.cc_more_info:focus,body .cc_banner-wrapper a.cc_more_info:focus:active{text-decoration:none}body .cc_banner-wrapper .cc_btn_accept_all{display:block;min-width:100px;max-height:31px;padding:5px 8px;margin-left:25px;border-radius:5px;border:none;cursor:pointer;color:#fff;background:#AC1339;text-align:center;font-size:14px;line-height:21px}body .cc_banner-wrapper .cc_btn_accept_all:hover,body .cc_banner-wrapper .cc_btn_accept_all:active,body .cc_banner-wrapper .cc_btn_accept_all:focus,body .cc_banner-wrapper .cc_btn_accept_all:focus:active{background:#7e0e2a}.case-content__involved{margin:20px 0;font-family:"GT Walsheim regular";font-size:14px}.involved-person{display:inline-block;font-family:"Abril italic";text-align:center}.involved-person+.involved-person{margin-left:20px}.involved-person img{display:block;width:50px;height:50px;margin:0 auto 10px;border-radius:50%}@media only screen and (min-width: 800px){.case-content__involved{margin:30px 0}}.list-item--case{padding:30px 0;position:relative;overflow:hidden;background-position:right bottom;background-size:auto 100%;background-repeat:no-repeat;list-style:none;color:#FFF49A}.list-item--case img{display:none}.list-item--case:before{content:'';position:absolute;top:0px;left:0px;right:0px;bottom:0px;z-index:-1;background-image:linear-gradient(-179deg, #235A60 3%, #234044 100%)}.list-item--case p{margin:0}.list-item--case p+p{margin-top:1em}.list-item__title{max-width:625px;padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#203437;line-height:1.7;font-size:25px;font-size:2.5rem;margin-bottom:20px}.list-item__title span{background:#FFF49A;position:relative;box-shadow:15px 0 0 #FFF49A,-15px 0 0 #FFF49A;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.list-item__title{font-size:48px;font-size:4.8rem}}@media only screen and (min-width: 1100px){.list-item__title{font-size:42px;font-size:4.2rem}}.item-case__short_title{font-size:18px;font-size:1.8rem;font-family:"GT Walsheim Bold"}.item-case__short_title:after{content:'/';margin-left:5px;color:#FFF49A}.list-item__summary{max-width:385px;margin-bottom:20px;line-height:1.6;font-size:18px;font-size:1.8rem;font-family:"Abril italic"}.list-item__caption{display:none}.list-item--chapter{padding:0px;margin:0px;background-color:#98244F;list-style-type:none}.list-item--chapter.is-open .list-item--chapter__header__title i{-ms-transform:translateY(-50%) rotate(270deg);transform:translateY(-50%) rotate(270deg)}.list-item--chapter.is-open .list-item--chapter__paragraphs{display:block}.list-item--chapter__header{color:white;display:block;position:relative;padding:10px 40px 10px 120px;text-decoration:none;border-top:2px solid #771c3e;border-bottom:2px solid #771c3e}.list-item--chapter__header:hover,.list-item--chapter__header:active,.list-item--chapter__header:focus{color:white;text-decoration:none}.list-item--chapter__header.is-chapter3-1:before{background-image:url("/lib/images/patterns/pattern-settingthetone.png")}.list-item--chapter__header.is-chapter3-2:before{background-image:url("/lib/images/patterns/pattern-dna.png")}.list-item--chapter__header.is-chapter1:before,.list-item--chapter__header.is-chapter2:before,.list-item--chapter__header.is-chapter4:before,.list-item--chapter__header.is-chapter3-3:before{background-image:url("/lib/images/patterns/pattern-reactive-proactive.png")}.list-item--chapter__header.is-chapter3-4:before{background-image:url("/lib/images/patterns/pattern-walkingthetalk.png")}.list-item--chapter__header.is-chapter3-5:before{background-image:url("/lib/images/patterns/pattern-knowing.png")}.list-item--chapter__header.is-chapter3-6:before{background-image:url("/lib/images/patterns/pattern-showing.png")}.list-item--chapter__header.is-chapter3-7:before{background-image:url("/lib/images/patterns/pattern-people.png")}.list-item--chapter__header.is-chapter3-8:before{background-image:url("/lib/images/patterns/pattern-earlywarnings.png")}.list-item--chapter__header:before{content:'';width:100%;position:absolute;top:0;left:0;bottom:0;background-position:center center}.list-item--chapter__header__title>b{font-family:"GT Walsheim Bold";margin-bottom:4px;display:block}.list-item--chapter__header__title>h3{font-family:"GT Walsheim regular";padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#98244F;line-height:1.7;font-size:25px;font-size:2.5rem;font-size:18px}.list-item--chapter__header__title>h3 span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.list-item--chapter__header__title>h3{font-size:30px}}.list-item--chapter__header__title>i{position:absolute;right:20px;top:50%;font-size:16px;-ms-transform:translateY(-50%) rotate(90deg);transform:translateY(-50%) rotate(90deg);transition:transform 0.3s}.list-item--chapter__paragraphs{list-style-type:none;color:white;margin:0px;padding:0px;display:none}.list-item--chapter__paragraphs li{padding:0 20px 0 20px;position:relative}@media only screen and (min-width: 800px){.list-item--chapter__paragraphs li{padding-left:120px}}.list-item--chapter__paragraphs li:not(:last-child) a{border-bottom:1px solid #b92c60}.list-item--chapter__paragraphs a{display:-ms-flexbox;display:flex;-ms-flex-align:baseline;align-items:baseline;width:100%;padding:20px 20px 15px 0;text-decoration:none;font-size:16px;color:#fff}.list-item--chapter__paragraphs i{position:absolute;right:20px;top:50%;-ms-transform:translateY(-50%);transform:translateY(-50%)}.list-item--chapter__paragraphs span{font-family:"GT Walsheim Bold";font-size:18px;white-space:nowrap;padding-right:20px}.list-item--case .btn--secondary{margin-top:1.5em}@media only screen and (min-width: 600px){.list-item--case img{display:block;width:auto;height:auto;max-width:240px;max-height:60%;position:absolute;bottom:0px;right:0px}.list-item--case:nth-child(even){background-position:left bottom;overflow:hidden}.list-item--case:nth-child(even) .item-case__short_title,.list-item--case:nth-child(even) .list-item__summary,.list-item--case:nth-child(even) .btn--secondary{margin-left:45%}.list-item--case:nth-child(even) .list-item__title{margin-left:calc(45% + 15px)}.list-item--case:nth-child(even) img{right:auto;left:0}.list-item--case:nth-child(even) .list-item__caption{right:auto;left:0;text-align:left}.list-item__caption{display:block;width:100%;max-width:350px;padding:8px 15px;margin:0;position:absolute;bottom:0px;right:0px;background:rgba(55,89,94,0.5);color:#FFF49A;font-size:14px;text-align:right;font-family:"Abril italic"}}@media only screen and (min-width: 800px){.list-item--case{padding:100px 0;background-size:auto}.list-item__title{margin-bottom:40px}.list-item__summary{max-width:400px;margin-bottom:40px}.list-item--chapter__header{min-height:150px}}@media only screen and (min-width: 1100px){.list-item--case img{max-height:80%;max-width:430px}.list-item__summary{max-width:600px}.list-item--case img:hover+.list-item__caption{opacity:1}.list-item__caption{opacity:0;transition:opacity 0.3s}}@media only screen and (min-width: 1280px){.list-item--case img{max-width:none}}.masthead{height:200px;position:relative;background-color:#FFF49A;background-blend-mode:multiply}@supports not (background-blend-mode: multiply){.masthead:before{content:'';position:absolute;top:0;left:0;bottom:0;right:0;background:rgba(255,244,154,0.3)}}.masthead__caption{display:block;width:auto;padding:8px 15px;margin:0;position:absolute;top:0px;right:0px;background:rgba(55,89,94,0.5);color:#37595E;font-size:14px;text-align:center;font-family:"Abril italic"}@media only screen and (min-width: 600px){.masthead{height:300px}.masthead__caption{text-align:right}}@media only screen and (min-width: 800px){.masthead__caption{height:35px;top:-35px;color:#FFF49A}}@media only screen and (min-width: 1100px){.masthead{height:585px}}.audio{display:-ms-flexbox;display:flex;-ms-flex-direction:column-reverse;flex-direction:column-reverse;width:100%;padding:1em 0;margin:5px 0 1em;position:relative;color:white;font-size:16px;font-family:"GT Walsheim regular";border-top:1px solid #234044;border-bottom:1px solid #234044;color:#37595E;text-align:center}.audio audio{width:100%}.audio>div{margin-bottom:10px}.audio:before{width:40px;height:13px;position:absolute;top:-3px;left:50%;background:#fff;-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);text-align:center;color:#37595E}.audio__text{max-width:100%;max-width:400px;margin:0 auto}.audio__text__body{font-family:"Abril semibold";font-size:1.2em;font-family:"Abril italic"}.audio__text__body p{margin:0}.global-nav{width:100%}body:after{content:' ';position:absolute;overflow:hidden;height:100vh;top:-100vh;left:0;right:0;margin:auto;overflow:hidden;background:#000;opacity:0;z-index:500;transition:opacity 0.4s}body.is-menu-guide-open:after,body.is-menu-casestudies-open:after{opacity:0.9;top:70px}[class^="global-nav__foldout--"]{display:none;position:absolute;left:0;right:0;top:60px;z-index:600;padding-top:70px;transition:opacity 0.3s, transform 0.5s}[class^="global-nav__foldout--"]:before{content:'';height:70px;position:absolute;top:0;left:0;right:0}.global-nav__foldout--guide:before{background-color:#98244F}.global-nav__foldout--casestudies:before{background-color:#37595E}body.is-menu-guide-open .global-nav__foldout--guide{display:block}body.is-menu-casestudies-open .global-nav__foldout--casestudies{display:block}@keyframes menu{0%{opacity:0;top:-100vh}100%{opacity:1;top:0px}}[class^="menu-carousel--"]{margin:0;padding:0;position:relative;top:-100vh;opacity:0;animation:menu 0.8s ease-in-out;animation-fill-mode:forwards}[class^="menu-entry--"]{display:block;position:relative}[class^="menu-entry--"].is-open [class^="menu-entry__content--"]{display:block}[class^="menu-entry--"].is-open [class^="menu-entry__header--"]>i{-ms-transform:translateY(-50%) rotate(270deg);transform:translateY(-50%) rotate(270deg);transition:transform 0.3s}.menu-entry--guide{border-bottom:2px solid #6f1a3a}.menu-entry--casestudies{border-bottom:2px solid #243b3e;background-size:cover}.menu-entry--casestudies:before{content:'';position:absolute;top:0;left:0;bottom:0;right:0;background:rgba(55,89,94,0.8)}[class^="menu-entry__header--"]{min-height:150px;display:block;position:relative}[class^="menu-entry__header--"]>i{position:absolute;right:20px;font-size:15px;top:50%;-ms-transform:translateY(-50%) rotate(90deg);transform:translateY(-50%) rotate(90deg);transition:transform 0.3s}[class^="menu-entry__header--"]>i:before{position:absolute}.menu-entry__header--guide{background-color:#98244F}.menu-entry__header--guide>i{color:white}.menu-entry__header--casestudies{background-color:#2e4a4e}.menu-entry__header--casestudies>i{color:#FFF49A}.menu-entry__header__image{background-position:center center;vertical-align:top;background-size:cover;width:75px;position:absolute;top:0;bottom:0}.menu-entry__header__image:before{content:'';position:absolute;top:0;left:0;bottom:0;right:0;background:rgba(255,244,154,0.5)}[class^="menu-entry__header__title--"]{height:100%;vertical-align:top}[class^="menu-entry__header__title--"]>b{font-family:"GT Walsheim Bold";margin-bottom:10px;display:block}[class^="menu-entry__header__title--"] h3{font-family:"GT Walsheim regular";padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#37595E;line-height:1.7;font-size:25px;font-size:2.5rem}[class^="menu-entry__header__title--"] h3 span{background:#FFF49A;position:relative;box-shadow:15px 0 0 #FFF49A,-15px 0 0 #FFF49A;-webkit-box-decoration-break:clone;box-decoration-break:clone}[class^="menu-entry__header__title--"] h3 span{font-size:18px}.menu-entry__header__title--casestudies{padding:25px 35px 25px 90px}.menu-entry__header__title--casestudies>b{color:#FFF49A}.menu-entry__header__title--casestudies h3{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#37595E;line-height:1.7;font-size:25px;font-size:2.5rem;line-height:1.2}.menu-entry__header__title--casestudies h3 span{background:#FFF49A;position:relative;box-shadow:15px 0 0 #FFF49A,-15px 0 0 #FFF49A;-webkit-box-decoration-break:clone;box-decoration-break:clone}.menu-entry__header__title--guide{padding:20px 0 20px 20px;width:90%}.menu-entry__header__title--guide>b{color:white}.menu-entry__header__title--guide h3{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#98244F;line-height:1.7;font-size:25px;font-size:2.5rem;line-height:1.2}.menu-entry__header__title--guide h3 span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}[class^="menu-entry__content--"]{display:none;position:relative;z-index:10;font-family:"Abril",verdana;font-size:15px;line-height:26px;margin-bottom:0}.menu-entry__content--casestudies{padding:30px 25px 30px;background-color:#3d6268;color:#FFF49A}.menu-entry__content--casestudies .btn--readmore{width:45px;height:45px;margin-top:20px}.menu-entry__content--guide{background-color:#831f44;list-style-type:none}.menu-entry__content--guide>li{position:relative}.menu-entry__content--guide>li a,.menu-entry__content--guide>li a:hover,.menu-entry__content--guide>li a:active{color:white;text-decoration:none;display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;padding:18px 30px}.menu-entry__content--guide>li a:after,.menu-entry__content--guide>li a:hover:after,.menu-entry__content--guide>li a:active:after{content:'';position:absolute;left:0;right:0;margin:0 auto;top:0;background:#b92c60;height:1px;width:90%}.menu-entry__content--guide>li a:hover{background-color:rgba(255,255,255,0.1)}.menu-entry__content--guide>li span{-ms-flex:60px;flex:60px;-ms-flex-positive:0;flex-grow:0;-ms-flex-negative:0;flex-shrink:0;font-family:"GT Walsheim Bold";font-size:18px;white-space:nowrap;padding-right:20px}.slick-arrow{width:30px;height:30px;position:absolute;top:50%;z-index:1000;-ms-transform:translateY(-50%);transform:translateY(-50%)}.slick-next{right:0px}.slick-prev{left:0px}@media only screen and (min-width: 600px){.menu-entry--casestudies.is-active:before{content:'';width:100%;height:100%;position:absolute;background:#37595e}[class^="menu-entry__header--"]{padding-top:20px;background:none;min-height:150px}[class^="menu-entry__header--"]>i{display:none}[class^="menu-entry__header__title--"]{width:100%;padding:0 25px}[class^="menu-entry__content--"]{display:block;background:none}.menu-entry__header__image{display:none}.menu-entry--casestudies.is-active .menu-entry__header--casestudies{background:none}.menu-entry--guide{background-color:#98244F;background-image:url("/lib/images/patterns/pattern-reactive-proactive.png")}.menu-entry__header--guide:hover{background:rgba(255,255,255,0.1)}.menu-entry--guide:not(:last-child){border-right:1px solid #831f44}.menu-entry__content--casestudies{min-height:261px;padding-bottom:80px}.menu-entry__content--casestudies:before{content:'';display:block;height:1px;margin-bottom:20px;background-color:black}.menu-entry__content--casestudies .btn--readmore{margin-top:0;position:absolute;bottom:20px}[class^="global-nav__foldout--"] .slick-track{display:-ms-flexbox;display:flex}[class^="global-nav__foldout--"] .slick-slide{height:auto}}@media only screen and (min-width: 1100px){[class^="global-nav__foldout--"]{padding-top:80px;top:0}[class^="global-nav__foldout--"]:before{height:80px}.menu-entry__content--casestudies .btn--readmore{width:32px;height:32px}}@media only screen and (min-width: 1280px){[class^="menu-carousel--"]{display:-ms-flexbox;display:flex}[class^='menu-carousel--']>li{-ms-flex:1;flex:1}}.page-block,.page-block--box{position:relative}.page-block--media{width:calc(100% + 40px);margin-left:-20px}@media only screen and (min-width: 1100px){.page-block--media{width:calc(100% + 160px);margin-left:-80px}}@keyframes arrow{0%{right:0}50%{right:-9px}100%{right:0}}.question,.question--home-header,.question--big{padding:30px 5%;margin:0 auto;position:relative}.question:before,.question--home-header:before,.question--big:before{content:'';position:absolute;top:0;left:0;right:0;bottom:0;z-index:-1;background-image:linear-gradient(0deg, #FFF1A4 13%, #fff 98%);opacity:0.8}.question a,.question--home-header a,.question--big a{text-decoration:none}.question h3,.question--home-header h3,.question--big h3{position:relative;color:#98244F;font-size:22px;font-size:2.2rem;font-family:"Abril italic";line-height:1.2}.question h3:before,.question--home-header h3:before,.question--big h3:before{content:'';width:31px;height:10px;position:absolute;bottom:-20px;left:0px;background:url("/lib/images/question-line.svg")}.question h3:after,.question--home-header h3:after,.question--big h3:after{content:'';width:calc(100% - 31px);height:1px;position:absolute;bottom:-12px;left:31px;background:#98244F}.question p,.question--home-header p,.question--big p{margin:35px 0 0 0;font-size:14px;font-size:1.4rem;font-family:"GT Walsheim regular"}.question .icon--triangle,.question--home-header .icon--triangle,.question--big .icon--triangle,.question .btn--readmore:before,.question--home-header .btn--readmore:before,.question--big .btn--readmore:before{position:relative;top:1px;right:0}.question:hover h3,.question--home-header:hover h3,.question--big:hover h3{color:#AC1339}.question:hover .icon--triangle,.question--home-header:hover .icon--triangle,.question--big:hover .icon--triangle,.question:hover .btn--readmore:before,.question--home-header:hover .btn--readmore:before,.question--big:hover .btn--readmore:before{animation:arrow 0.8s 2 ease-out}.question--home-header{background:#fff;background-image:linear-gradient(0deg, #FFF49A 13%, #fff 98%)}.question--home-header h3{max-width:400px;font-size:44px;font-size:4.4rem}.question--home-header h3 span{display:block}.question--home-header h3 i{font-family:"Abril italic"}.question--home-header p{margin-top:50px}@media only screen and (min-width: 600px){.question,.question--home-header,.question--big{padding:50px 5%}}@media only screen and (min-width: 800px){.question h3,.question--home-header h3,.question--big h3{max-width:489px}}@media only screen and (min-width: 1100px){.question,.question--home-header,.question--big{padding:20px 0;margin:0}.question:before,.question--home-header:before,.question--big:before{display:none}.question h3,.question--home-header h3,.question--big h3{max-width:320px}.question--big{width:50%}.question--big h3{max-width:275px;font-size:33px;font-size:3.3rem}}@media only screen and (min-width: 1280px){.question--big{width:55%}.question--big h3{max-width:490px;font-size:44px;font-size:4.4rem}}.related{text-align:left;background-color:#98244F;background-image:url("/lib/images/patterns/pattern-reactive-proactive.png");color:white;margin-top:20px}.related a{text-decoration:none}.related__header{padding:20px 20px 20px 30px}.related__header b{font-family:"GT Walsheim Bold";margin-bottom:10px;display:block;color:white}.related__header h3{font-family:"GT Walsheim regular";padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#98244F;line-height:1.7;font-size:25px;font-size:2.5rem}.related__header h3 span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}.related__header h3 span{font-size:30px}.related__chapters{padding:0;margin:0;list-style-type:none;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}.related__chapters__chapter{width:100%;border-top:2px solid #831f44}.related__chapters__chapter:not(:last-child){border-right:1px solid #831f44}.related__chapters__chapter b{font-family:"GT Walsheim Bold";margin-bottom:8px;display:block;color:white}.related__chapters__chapter h3{font-family:"GT Walsheim regular";padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#98244F;line-height:1.7;font-size:25px;font-size:2.5rem;margin-bottom:16px;line-height:1.3}.related__chapters__chapter h3 span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}.related__chapters__chapter h3 span{font-size:20px}.related__chapters__chapter p{font-size:16px;color:white}.related__chapters__chapter__link{display:block;padding:26px}@media only screen and (min-width: 800px){.related__header{padding:30px 30px 30px 70px}.related__chapters__chapter{-ms-flex:1;flex:1;width:auto;padding-bottom:50px;position:relative}.related__chapters__chapter .btn--readmore{position:absolute;bottom:25px}}.do_toggledefinition,.toggledefinition{padding:2px 5px 2px 5px;position:relative;background-color:#FCF7D4;color:#234044;font-weight:bold;text-decoration:none}.do_toggledefinition:after,.toggledefinition:after{display:inline-block;position:relative;margin-left:10px;transition:transform 0.3s;-ms-transform:rotate(90deg);transform:rotate(90deg);font-size:10px}.do_toggledefinition.show:after,.toggledefinition.show:after{-ms-transform:rotate(270deg);transform:rotate(270deg);top:-2px}.do_toggledefinition:hover,.do_toggledefinition:active,.do_toggledefinition:focus,.do_toggledefinition:active:focus,.do_toggledefinition:visited,.toggledefinition:hover,.toggledefinition:active,.toggledefinition:focus,.toggledefinition:active:focus,.toggledefinition:visited{color:#98244F}.toggle-content{display:block;padding:15px;font-family:"GT Walsheim regular";font-size:15px}@media only screen and (min-width: 600px){.toggle-content{padding:30px}}main{position:relative;z-index:100;transition:margin-top 0.3s}.main-content-extend,.main-content,.main-content--sided,article.main-content--sided{width:90%;max-width:720px;max-width:72rem;margin:0 auto;margin-bottom:30px;margin-bottom:3rem;position:relative}.main-content,.main-content--sided,article.main-content--sided{padding:25px 15px;padding:2.5rem 1.5rem;background-color:#fff}.main-content--sided,article.main-content--sided{max-width:645px;max-width:64.5rem;margin-top:80px;margin-top:8rem}.main-content--sided>article,article.main-content--sided>article{background:#fff}.main-content--sided{background:none}article.main-content--sided{background-color:#fff}.t--article-sided main{margin-top:0}.page--sided{padding-top:0;max-width:995px;max-width:99.5rem;margin-left:auto;margin-right:auto}@media only screen and (min-width: 800px){main{min-height:100%;margin-top:250px}.main-content,.main-content--sided,article.main-content--sided{padding:30px;padding:3rem}.main-content--sided{padding:0;float:left}.main-content--sided>article{padding:30px;padding:3rem}article.main-content--sided{padding:30px;padding:3rem}.main-aside--sided{z-index:30}}main{margin-top:0}.t--page .masthead{background-color:#AC1339}.t--page .masthead:before{background:rgba(172,19,57,0.3)}.t--page .case-title{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#fff;line-height:1.7;font-size:25px;font-size:2.5rem}.t--page .case-title span{background:#AC1339;position:relative;box-shadow:15px 0 0 #AC1339,-15px 0 0 #AC1339;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.t--page .case-title{font-size:48px;font-size:4.8rem}}.t--page .chapter-content:before,.t--page .case-content:before{background-image:linear-gradient(0deg, #fff 14%, #AC1339 82%)}@media only screen and (min-width: 800px){main{margin-top:0}}.main-footer{background:#0B1C1F;color:#fff;font-size:17px;font-size:1.7rem;text-align:center}.main-footer p{margin-bottom:0}.main-footer p+p{margin-top:1em}.main-footer a{text-decoration:none}.main-footer__nav{background:#284347}.main-footer__nav>.main-container,.chapter-nav .main-footer__nav>ul{padding:20px 0px;padding:2rem 0rem}.main-footer__nav__twitter,.main-footer__nav__contact,.main-footer__nav__order{max-width:530px;padding:30px 0px;padding:3rem 0rem;margin:0 auto}.main-footer__nav__twitter p,.main-footer__nav__contact p,.main-footer__nav__order p{margin-bottom:30px}.main-footer__nav__twitter .btn--primary,.main-footer__nav__contact .btn--primary,.main-footer__nav__order .btn--primary{width:160px}.main-footer__nav__twitter a{margin-bottom:0;font-family:"Abril italic";font-size:22px;color:#fff}.main-footer__nav__twitter a:before{content:'';display:inline-block;width:40px;height:33px;margin-right:5px;background:url("/lib/images/twitter.svg")}.main-footer__nav__twitter a:hover{text-decoration:underline}.main-footer__nav__contact{border-top:1px solid #fff}.main-footer__nav__about{padding:30px 0px 50px;padding:3rem 0rem 5rem;background:#233B3E;text-align:center}.main-footer__nav__about p{max-width:630px;margin:0 auto 20px}.main-footer__logos{background:#1E3335}.main-footer__logos__partners{padding:30px 0px;padding:3rem 0rem}.main-footer__logos__partners a{display:block;text-align:center}.main-footer__logos__partners a+a{margin-top:20px}.main-footer__logos__partners a:first-child img{max-width:100%}.main-footer__logos__partners a:nth-child(2) img{max-width:142px}.main-footer__logos__partners a:nth-child(3) img{max-width:120px}.main-footer__logos__ministry{padding:30px 0px;padding:3rem 0rem;background:#1B2E30;font-family:"GT Walsheim regular";font-size:11px;font-size:1.1rem}.main-footer__logos__ministry img{max-width:240px}.main-footer__logos__ministry p{max-width:630px;margin:25px auto 0}.main-footer__copyright{padding:20px 0px;padding:2rem 0rem;font-size:11px;font-size:1.1rem;font-family:"GT Walsheim regular";text-align:left}.main-footer__copyright a{color:#fff;text-decoration:underline}@media only screen and (min-width: 800px){.main-footer__logos__partners{padding:30px 0px;padding:3rem 0rem}.main-footer__logos__partners .main-container,.main-footer__logos__partners .chapter-nav ul,.chapter-nav .main-footer__logos__partners ul{display:-ms-flexbox;display:flex;-ms-flex-pack:center;justify-content:center;-ms-flex-align:baseline;align-items:baseline}.main-footer__logos__partners a+a{margin-left:50px}.main-footer__logos__partners a:first-child img{max-width:275px}.main-footer__logos__ministry{padding:50px 0px;padding:5rem 0rem}.main-footer__nav>.main-container,.chapter-nav .main-footer__nav>ul{display:-ms-flexbox;display:flex;-ms-flex-pack:center;justify-content:center}.main-footer__nav__contact{width:400px;border-top:0;border-bottom:0;margin:0;border-left:1px solid #fff}.main-footer__nav__twitter{width:400px;margin:0}.main-footer__nav__order{-ms-flex:1;flex:1}.main-footer__nav__about{padding:50px 0px;padding:5rem 0rem}}.global-nav{height:60px;background-color:#fff}.global-nav a{text-decoration:none}.global-nav .slick-arrow{width:45px;height:45px;background:rgba(255,255,255,0.8);border:none;box-shadow:0px 0px 10px rgba(0,0,0,0.7)}.global-nav .slick-arrow:before{position:absolute;top:50%;left:50%;text-indent:0;color:rgba(0,0,0,0.6);line-height:45px;text-align:center;-ms-transform:translate(-50%, -50%) rotate(-90deg);transform:translate(-50%, -50%) rotate(-90deg)}.global-nav .slick-arrow.slick-disabled{opacity:0}.global-nav .slick-prev:before{-ms-transform:translate(-50%, -50%) rotate(90deg);transform:translate(-50%, -50%) rotate(90deg)}.global-nav__logo{display:block;width:100%;height:60px;position:relative;z-index:1000;background:#fff url("/lib/images/logo-mobile.svg") no-repeat 10px 8px;background-size:144px auto}.global-nav__menu{display:-ms-flexbox;display:flex;-ms-flex-pack:distribute;justify-content:space-around;width:100%;height:83px;position:absolute;top:60px;left:0;z-index:1000;background-image:linear-gradient(0deg, rgba(73,116,121,0) 7%, rgba(0,0,0,0.6) 83%);text-align:center}.global-nav__menu a{display:block;height:100%;padding:20px;color:#fff;font-family:"GT Walsheim regular";font-size:14px}.global-nav__menu a i{margin-left:5px;-ms-transform:rotate(90deg);transform:rotate(90deg);transition:transform 0.3s}.global-nav__menu a:hover,.global-nav__menu a.is-active{text-decoration:none}.global-nav__menu a:hover span,.global-nav__menu a.is-active span{border-bottom:1px solid #fff}.global-nav__menu a:active,.global-nav__menu a:focus,.global-nav__menu a:active:focus{text-decoration:none}.global-nav__menu a:nth-child(2){position:relative}.global-nav__menu a:nth-child(2):before,.global-nav__menu a:nth-child(2):after{content:'';width:1px;height:40px;position:absolute;top:10px;left:0;background:rgba(255,255,255,0.5)}.global-nav__menu a:nth-child(2):after{left:auto;right:0}.is-menu-guide-open .global-nav__menu{background:#98244F}.is-menu-casestudies-open .global-nav__menu{background:#37595E}body.is-menu-guide-open .global-nav__menu a.guide i{-ms-transform:rotate(270deg);transform:rotate(270deg);position:relative;top:-1px}body.is-menu-casestudies-open .global-nav__menu a.casestudies i{-ms-transform:rotate(270deg);transform:rotate(270deg);position:relative;top:-1px}body.is-scrolled .global-nav__menu{position:fixed;top:0px}@media only screen and (min-width: 600px){.global-nav__menu a{-ms-flex:1;flex:1}}@media only screen and (min-width: 1100px){.global-nav{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:baseline;align-items:baseline;width:100%;height:83px;position:absolute;left:0;z-index:1000;background-color:transparent}.global-nav__logo{width:144px;-ms-flex:none;flex:none;margin-left:0;position:fixed;top:20px;left:30px;z-index:1001;background-image:url("/lib/images/logo.svg");background-color:transparent;background-position:0 0;-ms-transform:none;transform:none}.is-menu-guide-open .global-nav__logo,.is-menu-casestudies-open .global-nav__logo{position:absolute}.is-menu-guide-open .global-nav__menu,.is-menu-casestudies-open .global-nav__menu{position:absolute}.is-menu-guide-open .global-nav__menu:before,.is-menu-casestudies-open .global-nav__menu:before{display:none}.global-nav__menu{display:block;padding-right:0;position:fixed;top:0;right:0;z-index:1000;background:none;text-align:right}.global-nav__menu:before{content:'';width:100%;height:120px;position:absolute;top:0px;left:0px;right:0px;z-index:-1;background-image:linear-gradient(0deg, rgba(73,116,121,0) 7%, rgba(0,0,0,0.5) 83%)}.global-nav__menu a{display:inline-block;-ms-flex:none;flex:none;padding:25px 30px;font-size:17px}.global-nav__menu a:nth-child(2):before,.global-nav__menu a:nth-child(2):after{height:55px;top:10px}}.case-content{margin-bottom:20px}.case-content__container{border-bottom:1px solid #EAE9E9}.case-content__short-title{color:#234044}.case-title{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#FFF49A;line-height:1.7;font-size:25px;font-size:2.5rem}.case-title span{background:#234044;position:relative;box-shadow:15px 0 0 #234044,-15px 0 0 #234044;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.case-title{font-size:48px;font-size:4.8rem}}@media only screen and (min-width: 1100px){.case-content{padding-top:0;margin-bottom:-120px;position:relative;top:-200px}.case-content:before{top:200px}.case-content__container{padding-bottom:45px}}.t--cases_overview .chapter-header{background-color:#37595E}.t--cases_overview .chapter-header__summary{color:#FFF49A}.t--cases_overview .chapter-header__title{padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#37595E;line-height:1.7;font-size:25px;font-size:2.5rem}.t--cases_overview .chapter-header__title span{background:#FFF49A;position:relative;box-shadow:15px 0 0 #FFF49A,-15px 0 0 #FFF49A;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.t--cases_overview .chapter-header__title{font-size:48px;font-size:4.8rem}}.t--cases_overview .collection-results{width:100%;max-width:100% !important}.t--table_of_contents{background:#771c3e}.t--table_of_contents .chapter-footer--collection{padding:20px;margin-top:30px;border:1px solid #EAE9E9;max-width:960px}.t--table_of_contents .chapter-footer--collection a.btn--primary{margin:0px}.t--collection .chapter-header{background-image:url("/lib/images/patterns/pattern-reactive-proactive.png")}.collection-results{width:100%;max-width:960px}@media only screen and (min-width: 800px){.t--collection .chapter-header{height:40vh;min-height:400px}}.errorpage{padding-top:140px !important}@media only screen and (min-width: 800px){.errorpage{padding-top:300px !important;padding-bottom:300px !important}}.home-header{padding:70px 0 100px;position:relative;background:#AC1339}.home-header:after{content:'';width:100%;height:100%;position:absolute;bottom:0;right:0;z-index:10;background:url("/lib/images/home-header-people.png") no-repeat bottom right}.home-header:before{content:'';width:100%;height:100%}.home-header .main-container,.home-header .chapter-nav ul,.chapter-nav .home-header ul{display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;position:relative;z-index:20;-ms-flex-pack:justify;justify-content:space-between}.home-header a{font-size:14px;margin-bottom:20px}.home-header a+a{margin-bottom:0}.home-header__title{-ms-flex:100%;flex:100%;max-width:740px;padding-right:15px;margin-left:15px;font-family:"GT Walsheim Bold";color:#AC1339;line-height:1.7;font-size:25px;font-size:2.5rem;color:#AC1339}.home-header__title span{background:#fff;position:relative;box-shadow:15px 0 0 #fff,-15px 0 0 #fff;-webkit-box-decoration-break:clone;box-decoration-break:clone}@media only screen and (min-width: 800px){.home-header__title{font-size:48px;font-size:4.8rem}}@media only screen and (min-width: 1100px){.home-header__title{font-size:42px;font-size:4.2rem}}.dropdown{position:relative;display:inline-block}.dropdown__toggle{font-size:15px}.dropdown__toggle:hover+ul.dropdown__menu{display:block;list-style-type:none}.dropdown__menu{display:none;padding:1em;position:absolute;background-color:#fff;border-bottom:1px solid #AC1339;list-style-type:none}.dropdown__menu:hover{display:block}.dropdown__menu li{padding:0.5em 0;color:#AC1339;font-size:15px;font-family:"GT Walsheim regular";line-height:1.2}.dropdown__menu a{text-decoration:none}.dropdown__menu a:hover{cursor:pointer}.home-header__summary{-ms-flex:100%;flex:100%;max-width:470px;margin:30px 0;color:#fff;font-family:"Abril italic";font-size:22px;font-size:2.2rem;line-height:1.4}@keyframes bounce{0%,20%,50%,80%,100%{transform:translateY(0)}40%{transform:translateY(-30px)}60%{transform:translateY(-25px)}}.home-header__arrow{width:100%;height:50px;position:absolute;bottom:0px;z-index:40;text-indent:-9999px}.home-header__arrow:before{position:absolute;top:50%;left:50%;text-indent:0;color:#fff;border-radius:50%;line-height:45px;text-align:center;animation:bounce 4s 10 ease-out}.home__bottom{padding:30px 0px;padding:3rem 0rem;text-align:center;background:#98244F}.question--home-header{display:none}.home-questions .main-container,.home-questions .chapter-nav ul,.chapter-nav .home-questions ul{width:100%}.home-questions .btn--primary{display:none}.home-header__buttons{width:90%;margin:0 auto;position:relative;z-index:50}.home-header__caption{display:none}@media only screen and (min-width: 600px){.home-header{padding-bottom:200px}.home-header .main-container,.home-header .chapter-nav ul,.chapter-nav .home-header ul{display:block}.home-header .btn--primary{text-align:center}.home-header__buttons{max-width:1280px;margin-top:50px}.home-header__buttons a{font-size:15px}.home-header__buttons a+a{margin-left:20px}.dropdown__toggle,ul.dropdown__menu{margin-left:20px}}@media only screen and (min-width: 800px){.home-header__title{margin-bottom:50px}.home-header__caption{display:block;width:100%;max-width:350px;padding:0 15px;margin:0;position:absolute;bottom:0px;right:0px;background:rgba(172,19,57,0.5);color:#fff;font-size:14px;text-align:right;font-family:"Abril italic"}}@media only screen and (min-width: 1100px){.home-header{padding-top:150px;height:660px}.home-header__title{max-width:625px;margin-top:0}.home-header__summary{max-width:630px}.home-questions{padding:100px 0;position:relative;text-align:center}.home-questions .main-container,.home-questions .chapter-nav ul,.chapter-nav .home-questions ul{display:-ms-flexbox;display:flex;-ms-flex-pack:center;justify-content:center;width:90%;height:100%;text-align:left}.home-questions .btn--primary{display:inline-block;margin-top:70px;border-color:#98244F;color:#98244F;font-size:14px;font-size:1.4rem}.home-questions .btn--primary:hover,.home-questions .btn--primary:active,.home-questions .btn--primary:focus,.home-questions .btn--primary:focus:active,.home-questions .btn--primary.is-active{color:#fff}.home-questions .btn--primary+.btn--primary{margin-left:20px}.home-questions:before{content:'';position:absolute;top:0;left:0;right:0;bottom:0;z-index:-1;background-image:linear-gradient(0deg, #FFF1A4 13%, #fff 98%);opacity:0.8}.home-questions__right h3{line-height:1.4}.home__bottom{display:none}}@media only screen and (min-width: 1600px){.home-header{padding:150px 0px 100px;padding:15rem 0rem 10rem}.home-header:after{right:40vw}.home-header__arrow:before{left:30vw}.home-header__caption{right:40vw}.question--home-header{display:block;width:40vw;height:100%;padding:150px 0px 100px 50px;padding:15rem 0rem 10rem 5rem;position:absolute;top:0px;right:0px;z-index:30;font-family:"Abril semibold"}.question--home-header h3{max-width:490px}}@media print{.global-nav,.main-footer,.btn,.foldout__button,.foldout.is-collapsed .foldout__button,.foldout.is-expanded .foldout__button,.page-action--favorite,.share,.attached-media,.main-aside--sided,.chapter-footer,.t--table_of_contents .chapter-footer--collection,.chapter-nav,.chapter-paragraph-nav,.chapter-header__nav,.chapter-content__reading-time,.masthead,.btn--secondary,iframe{display:none}body{color:#000}a{word-break:break-all;text-decoration:underline}img{page-break-before:auto;page-break-after:auto;page-break-inside:avoid}.list__item{display:block;page-break-inside:avoid}.list li+li{border:none}.chapter-header{padding:0;margin-bottom:40px;background:none}.chapter-header__title,.paragraph-title,.paragraph-title--wrapping-up,.chapter-header__subtitle,.case-title,.chapter-content__paragraph-nr,.case-content__short-title{margin-left:0;color:#000}.chapter-header__title span,.paragraph-title span,.paragraph-title--wrapping-up span,.chapter-header__subtitle span,.case-title span,.chapter-content__paragraph-nr span,.case-content__short-title span{box-shadow:none;background:none}.chapter-header__title{max-width:none;font-size:32px}.chapter-content__container,.case-content__container{width:100%;max-width:none;padding:0}.chapter-content,.case-content{color:#000}.chapter-content:before,.case-content:before{display:none}.do_toggledefinition{background:none;color:#000;text-decoration:none}.do_toggledefinition i{display:none}.do_toggledefinition:after{content:" (" attr(title) ")";-ms-transform:none;transform:none;font-size:14px}.chapter-content__image--right img{float:right;margin-left:15px}.chapter-content__image--left img{float:left;margin-right:15px}.chapter-content__case-reference{width:100%;padding:20px;margin-left:0;border:1px solid #000}.chapter-content__case-reference:before{content:'Case Story';display:block;margin-bottom:20px}.list-item--case{color:#000;padding:0}.list-item--case:before{display:none}.chapter-content__side-info{width:100%;margin-left:0}.list-item__summary{max-width:100%}.paragraph-title--wrapping-up span:before{display:none}}